If you see buttons for Focused and Other above the message list in your Outlook Inbox, then you’re already using Focused Inbox. It has posted notices periodically to remind us that Clutter will not be available after January 31, 2020. Microsoft announced in 2017 that Clutter would be turned off eventually. My guess is that people were missing messages on their phones because they “disappeared” into the Clutter folder. It’s not easy to switch to the Clutter subfolder in phone apps. Now, though, more people are viewing their email on phones. In Outlook, it’s easy to switch from Inbox to the Clutter folder. When you find a mistake – an important message sent to Clutter/Other, say – both Clutter and Focused Inbox allow you to right-click on a message and send it to the correct place.Ĭlutter was a good solution when most of us viewed our email in Outlook. Focused Inbox is also available in webmail.īoth Clutter and Focused Inbox sort your mail into important messages and messages that can wait until later. You can use them in Outlook on a PC or in Office 365 webmail. And it’s fine! Don’t panic.Ĭlutter and Focused Inbox are features of Office 365 business mail. Focused Inbox will be the only option to sort your mail. Microsoft will turn off Clutter and it will disappear on January 31, 2020. If you made a conscious decision to continue using Clutter instead, as I did, the clock is ticking. If you’re an Outlook user with Office 365 mail, you’re probably already using Focused Inbox. That’s not changing.)įocused Inbox has been the default for a couple of years. (Junk mail and phishing messages go in the Junk Mail folder. Messages that can wait until later – advertising, newsletters, social media notifications, etc.Ĭlutter puts less important mail in a separate folder.įocused Inbox leaves less important mail in the Inbox, but hides it until you push a button.Important messages – from your contacts, say.Microsoft sorts Office 365 mail into three categories: I prefer Clutter to Focused Inbox as a way to organize messages, so I’m going through the seven stages of grief right now, currently somewhere between Denial, Grumpy, and Sleepy. The upcoming deadline is going to force you to change your habits. A few of you, though, continued to use Clutter – it’s familiar and there are a couple of annoying things about Focused Inbox. It’s been two years since Microsoft turned on Focused Inbox and announced that Clutter was being replaced. Most Outlook users already use Focused Inbox. Instead, you’ll use Microsoft’s replacement, Focused Inbox, to read “Focused” and “Other” messages. Oh, you’ll still get just as many unimportant messages as before, but they won’t be sorted into a Clutter folder. On January 31, 2020, there won’t be any more clutter in Outlook.
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